Festival

How to watch films

  • Go to www.filmfestival.gr and follow the link TDF23 ONLINE
  • Create an account, in case you don’t already have one, by selecting the “Create account” option on the top right part of the screen. Fill in your name, your email and the password of your choice.
  • Find the movie you’re interested in via the search engine or by going through the movie lists arranged by section, on the main menu. Every movie will be available for a limited number of tickets.
  • Once you select a movie, the price ticket shows up (3 euros), and you can introduce your card details to finalize the payment. A confirmation of the transaction will be sent to you by email. You are now ready to watch the movie you selected!
  • The films of the NextGen section will be available for free.
  • The films will be available for the duration of the online Festival (March 4 – 14), until the tickets are sold out.
  • Press “Play Now” in order to start the film. From the moment you press “Play Now” you have 24 hours to watch the film.
  • In case you do not complete the screening within 24 hours, the ticket expires.
  • Keep track of the films’ availability on a day-by-day basis.

 

Technical Tips


Films can only be screened on computers running on Microsoft Windows or MacOS operating systems.
In case you encounter any issues during the online viewing, of a film, from the 23rd Thessaloniki Documentary Festival:

  • Try restarting your computer. This could solve a large number of issues.
  • Make sure you are not in a VPN connection.
  • Make sure you have the latest version of your web browser. The copyright protection system does not work with older versions.
  • Make sure no other programmes which consumer power or network resources (e.g. downloads), are running at the same time.
  • Make sure there are no other devices connected in your home network, that consume network resources, e.g. other computers, mobile phones or tablets, from which downloads are taking place.
  • If you are on a computer, try another browser.
  • Disable ad-blocker programs.

 
Also, depending on the speed of your connection (bitrate), you can change the image resolution of the film being screened; to better suit the conditions of your home connection — After viewing commences, click on AUTO, at the bottom right corner of the screened image, and select 576p, 720p or 1080p, depending on the speed of your connection.

Finally, try not to move your arrow cursor back and forth during viewing, so that the movie does not get stuck.

Chromecast
If you have a Chromecast compatible TV, start the film and click on the Chromecast icon near the bottom of the screen. Select the Chromecast compatible device in your network and enjoy the screening!